RCN Library and Heritage Centre
Mission statement
Opening Hours
20 Cavendish Square
London
W1G ORN
Contact us on:
Library and Archive Service Joint Heads of Service:
Teresa Doherty: | 0345 337 3368 |
Anna Semmens: | 0345 337 3368 |
Cathryn Peppard: | 0345 337 3368 |
Customer Service Excellence
The Library and Archive Service (LAS) has achieved Customer Service Excellence® - an independent accreditation of the quality and standard of our customer services.
The CSE standard emphasises that the customer should be at the heart of everything we do.
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Find out what improvements we've been making to our services from your feedback.
Services only available to RCN members
Getting access to all the onsite and online services at Europe's largest specialist nursing library, is just one of the many benefits of becoming an RCN member.