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Contact the Advice Team

Before you contact us

We recommend checking your contract and workplace policies before you get in touch - they may answer your query.

To get the most out of your conversation with us, there are a few things you can do:

  • Pick your time: please think about whether you have the space and time to talk openly.
  • Be prepared: we will ask you for your membership number and to confirm your employer’s details/place of work. Please also have any relevant documents to hand.
  • Consider your desired outcome: ask yourself how we can help and what you would like to achieve from the conversation.

High call volumes

We're currently experiencing an extremely high volume of calls and messages, which means it might take longer for one of our team to assist you. Thank you for your patience and apologies for any inconvenience caused.

Strike queries

If your query relates to our strike action, please visit our strike hub for information before contacting us.  

Get in touch

You can get in touch with our advice team online seven days a week. We aim to get back to you within 24 hours.



If your enquiry is urgent or you need to speak to the advice team, call us on 0345 772 6100 8.30am - 8.30pm on weekdays (reduced hours on bank holidays).



Find answers to your questions about COVID-19 (coronavirus) and work.

Get help with your RCN membership

Use this form to ask questions about your RCN membership, such as payments and tax relief. You can also find information via our membership pages, or contact our membership team on 0345 772 6100.

If you've forgotten your password you can re-register at MyRCN